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The month of April had the normal slew of announcements in hardware, software, services, acquisitions, and corporate initiatives. Being "tax" month, the company announced a new solution for optimizing tax auditing. IBM's Tax Audit and Compliance Solution uses advanced analytics to help revenue agencies zero in on questionable tax returns.

There was also a milestone in April. Ten years ago, IBM WebSphere Commerce -- then known as Net.Commerce -- made its debut at the 1996 Olympic Games in Atlanta. Thousands of customers later, WebSphere Commerce is one of the best-selling e-commerce applications on the market, running many of the world's top e-commerce sites. Most of the top 100 online retailers use the middleware to power their Web sites that generate billions of dollars of online revenues. I am sure some will say it was great planning, but those of us who were there at the time know that the "ticket server" for the Olympic Games was an experiment. At about $5m in ticket sales it turned out to be the largest e-commerce site on the web at the time. The first real customer was L.L. Bean, Inc. of Freeport, Maine. See the complete history of Websphere Commerce here.

Here are the announcements made by the company during the month. The complete index of prior IBM Happenings is here.

This week I attended an IBM software technology briefing about SOA. Only brilliant technical people could come up with SOA as a name for something. Let's see, is it safe operating area, School of the Americas, Skies of Arcadia (a Nintendo game), Society of Actuaries, state of the art, or the Sarbanes-Oxley Act? Nope. Maybe it is about an architectural firm that has great customer service? Or maybe it is about the architecture of a building that has a good service entrance? Neither. The SOA of the briefing stands for "service oriented architecture". It is really important. The wikipedia has a comprehensive definition of SOA but basically it is about a new way to get things done with software. Actually it is isn't new -- the idea has been around for decades -- but now it is really happening. It is so much a part of the vernacular at IBM that they just matter of factly call it "so a". After an IBM briefing about "virtualization" a year ago, I tried to explain the word in simple terms (see Virtually Real or Really Virtual). I'll try that approach here with SOA.

In a nutshell, SOA will allow web sites to do much more than “click here to buy”. In fact web sites built with SOA will result in us standing in fewer lines in the physical world and have to endure fewer telephone call centers that want to control us. Fulfillment models at our favorite retailer’s web site will result in the staple goods we need just showing up outside the garage door when we need them. If businesses have the right attitude, SOA will enable them to get closer to the ultimate Internet -- to build a people-oriented and user-friendly integrated experience for all parties involved - employees on the intranet, suppliers, customers, partners, analysts and prospective constituents. There is more to this story. (read more)

Over the past year or so we've seen a definite increase in the number of questions we get about open source content management and portal software at NetRelations. I'm not quite sure of the reason for this trend, but nevertheless it's refreshing to see people beginning to 'think different' in the otherwise very Microsoft-dominated country that Sweden is.

It may be a welcome change, but I find choosing a CMS incredibly difficult, and evaluating them is very time consuming and often frustrating. There are hundreds of options, one worse than the other. To date I have never come across a CMS that doesn't have serious flaws. Even if a CMS looks good at a glance, once you start digging deeper you will always encounter problems with usability, accessibility, and front-end code.

Content Management Systems

A couple of times in the past I have asked my readers for CMS suggestions, but it's been a while now. Last time we ended up using Plone, which was a real pain to work with. I don't know if the situation has improved by now (it's been three years), but just thinking about working with it gives me a stomach ache. So we want to look at other options, and I'd like to ask what you all think.

We've been looking around for a while and two of the very few systems that look like they could be worth spending more time with are ModX and Drupal. Their approaches to content handling are quite different, so they would most likely suit different kinds of clients.

The first thing I would like to get some input on is how good ModX and Drupal really are. I'm thinking both for developers who will need to customise the CMS to fit the clients' needs and for the end users who will work with the admin interfaces to create content and structure sites. I'm looking for answers to the following questions:

• How easy (or hard) are ModX and Drupal to develop for?
• How easy (or hard) is using them to create content and administer websites?
• Are there any problems creating fully standards compliant and accessible websites with either system? Do they allow full (and I really mean full) control of HTML, CSS, and JavaScript or do they contain uncustomisable black boxes?
• Are their admin interfaces reasonably accessible? If not, can they be made accessible?

That's one bunch of questions. Next, the vague topic of 'portals'.

Portal Software

Some large organisations are asking about open source portal software to use instead of commercial solutions like IBM WebSphere (WPS) or Microsoft Sharepoint (MOSS). I have some experience with both WPS and MOSS, and while making a public-facing website based on either system standards compliant and accessible is achievable with a bit of work, fixing the interface presented to a logged-in user seems more or less impossible. In other words, to be better than either of those two in the web standards, accessibility and usability departments should be really easy.

It seems that most open source portal platforms are Java based. Liferay, JBoss Portal, and Apache Jetspeed are some. They all seem like incredibly complicated pieces of software that are beyond my capability to understand. That has got me thinking... would it be possible to use Plone or Drupal as a portal? Yes, I know I complained about Plone being hard to develop for earlier, but compared to others it is pretty good at web standards and accessibility.

Does anyone reading this have experience from open source portal software? The questions I'm looking for answers to are the same as for the content management systems.

Their standards aren't our standards

As a sidenote it's pretty fascinating to note that when CMS and portal software vendors boast about 'Standards compliance', 'Open standards', and 'Interoperability' they do not mean what you might think they mean.

To them, those terms have little to do with the front-end, so having a 'Standards compliant, interoperable' portal solution does not mean that it outputs valid HTML and CSS and will work in any browser. Instead, it means it will run on any server that means the requirements. Huge difference.

To summarise this little call for input: any suggestions, hints, and recommendations on open source content management and portal software are welcome.

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Posted in Content Management.

• Driving insanely - Järjettömästi liikenteessä
• Why software is slow? - Miksi ohjelmisto hidastelee?

The current semantic web seems to offer a technology too fragile to use on the global scale. The complexity of various classification and ontological schemes, work needed to provide the metadata etc. Also, semantic web seems to offer great opporturnities for spammers and other mischief makers. Now we already have comment and reference spamming, but semantic web (on the global scale) raises the possibilities enormously.
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The overnight flight to Oslo was uneventful and the weather on arrival Monday morning was as rainy as it was leaving New England -- Norway is 59 degrees north latitude (and ten degrees east longitude) so it is not too far north of home. Opera Software is a short cab ride after taking the clean and comfortable train from the airport to central Oslo.

After the board proceedings a some follow-on meetings, it was time for a taxi ride to the Holmenkollen Park Hotel where a special dinner would be held for my friend and Opera chairman Christian Thommessen who will be leaving the board to take on an important position as a diplomat at the United Nations Development Program at U.N. Plaza in New York. I am sorry we will be losing him from the board but am happy that he will be putting his time and energy into some really important work and also that he and his family will be close enough for more frequent visits.

During my last trip to Oslo in February, I was determined to find the "Troll's View" geocache which is hidden across the street from the world famous Holmenkollen Ski Jump. The first jumps at the "Holmenkollrennet" took place in January 1892. The world's skiing elite meets at Holmenkollen every year and 50,000 spectators watch the jumps from the 180 feet high spectacle. The view of Oslo and the fjord below is breathtaking. The cache is in the woods near the famous Kollen Troll but it was so cold and there was so much snow and I was not dressed for the hunt. I finally had to give up.

Yesterday when I got to Holmenkollen, the rain had stopped and the weather was perfect. I remembered where to have the taxi stop to wait for me. It did not take too long to follow the needle into the woods and find a blue bag hanging in a tree exactly at the latitude and longitude where it was supposed to be. I signed the logbook and headed back to the taxi and on to the hotel. It was a late but delightful evening with my colleagues from Opera Software. Results for the first quarter were posted during the day.

The month of May was filled with a slew of IBM announcements in hardware, software, services, acquisitions, and corporate initiatives. I am particularly excited about IBM's leadership with OpenAjax. There are a few skeptics emerging and that is how I know that Ajax is sure to be a really big thing. It will change the Internet experience for all of us more than anything so far. Here are all the announcements made by the company during the month. The complete index of prior IBM Happenings is here.

The month of June was filled with a slew of IBM announcements in hardware, software, services, acquisitions, and corporate initiatives. I am particularly excited about IBM's continued leadership in the supercomputer business. BlueGene/L has set the record for a scientific application by achieving a sustained performance in excess of 200 teraFLOPS. Here are all the announcements made by the company during the month. The complete index of prior IBM Happenings is here.