If you deliver video, audio, tapes or CDs you need MMK Secure Stream right now.
MMK Secure Stream provides protection for media and can provide you with secure streaming points for live broadcasts and/or video or audio conferencing.

Click here for some possible business models.

• What is the context for registration? People want instant gratification. It’s fairly easy to switch providers –low barriers to entry for online services. People will lie to protect their identity. Remembering account details is difficult.
• In order to establish an effective design, need to embrace user needs & leverage their natural behavior
• Different structures for user registration. Pre: needs unique identifier. Post: encourages return transactions. Immersive: promotes usage. Part of the way you use the product.
• Connecting with the user: build trust so can get factual data within the system
• Error & help text: fun, approachable angle to ease people into it
• Only ask necessary questions
• Only need unique identifier for communication: aol, gmail, etc.
• Banking & Finance: needs identifier for increased security
• Commerce: no meaningful ID needed for commercial transactions
• If going to use a unique identifier, make it easy for people. Use email or a common ID method for registration if you do not need a unique identifier
• Respect your user’s locale: get message to international users that a localized version of site content is available.
• Use CAPTCHA wisely: Provide audio version for the visually impaired, allow user to request a different image, Use CAPTCHA to protect commodities like usernames
• Online circle of life: register, user, forget account information
• Build a relationship prior to or with registration
• Be personable: use humor if appropriate
• Explain the value of questions if they may be seen as out of context
• Use an immersive registration process when possible

• Email: quickest, assumes people have control over email
• Challenge/response model: prone to repeated errors because people lie, works best when information is up to date
• Forensic: confirms account activity and details in order to reset password: verifies actions only known by the account owner, safest method, most difficult to implement
• Email recovery: put the user in the control. Need to ask for email address from user. Confirm where it is sending
• Challenge/recovery questions change over time.
• Users want to retain privacy and may be worried about ID theft
• Put the user in control of account recovery
• Remind users that their account may contain old information
• Use human support when possible

MSN Video Download  apparently went live today with a choice of two membership types  Premium and Basic.  Premium is $19.95 a year and has more content than the free Basic membership.  Not wanting to commit myself to a membership yet I signed up for the Basic membership, thinking I could load some videos on to the miniSD card in my smartphone....

Sign up was easy, I used my passport account, agreed to the terms and installed the download software.  The download status page showed content was downloading from Fox Sports.  In order to sync content to my phone I needed a smart playlist so I followed the instructions to download one.  This was the first problem, the instructions used Windows Media Player 9 and I'm using Windows Media Player 10, a little strange, but not a huge problem.  With the smart playlist in place I thought I'd be good to go...

That wasn't going to be the case though.  I started by trying to play a video in Media Player directly and got prompted for a username and password which was being requested by 'admin.theplatform.com' not 'msnvideodownloads.com'.  I tried my Passport email address and password which might not have been a great idea, but it didn't work anyway.  Meanwhile I could see that Activesync had been trying to sync the content to my phone so I checked the Sync page in WMP.  Nothing had been synced, instead  there was an error message 'Windows Media Player can not synchronize the protected file.  Protected files can not be converted to the required quality level or format'.

Now I have almost half a gigabyte of content (and it's still getting downloaded) and I can't watch any of it.  If anyone gets this working I'd love to know how.

• Why web form design is important
• If form design is everywhere, why are there so many bad forms?
• What are some of the common mistakes web form designers make?
• What are the Top 3 tips for improving web forms?
• Why do good designers create bad forms?
• What is the disappearing form?
• How does web form design relate to visual thinking?

Quicksilver 1.0b49 by Blacktree

Quicksilver is a Mac OS X application that allows you to find what you need quickly and easily, while keeping your hands on the keyboard. For example, if you want to launch an application hidden in the depths of your file system, simply activate Quicksilver with a keystroke, type a few letters of the application's name, then hit Return or Enter to launch it. - posted by sryo

Miranda IM 0.5 Preview Release 1 by Miranda IM Team

Miranda IM is a lightweight instant messanger with plugin support for all major IM network, and many more features. - posted by sryo

Clickonic 1.0.4 by Sergey Gagarin (Inform Seg@)

Clickonic.dll is a LiteStep Desktop module, that provides the ability to view folders on the desktop. Unlike the IconDesk, it is less customizable, but it completely supports drag-and-drop operations, so you can place your icons like YOU want... - posted by sryo

Foobar2000 0.9.3 beta 1 by Peter Pawlowski

Foobar2000 is an advanced audio player for the Windows platform. Some of the basic features include ReplayGain support, low memory footprint and native support for several popular audio formats. - posted by sryo

Related Links:

• blizzle.com/­releases.php
  

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I have known David Strom for a dozen years or so. He is one of the best writers out there. Whether it is hardware, software, audio, or how to do things, David digs deep, analyzes what's out there and writes comprehensive stories. His latest is about blogging, and I was happy to provide some input. If you are looking for tips about blogging, David's story is an excellent reference. His cardinal rule is to "tell the truth". He explains why it is important to find your voice and stick to it. Above all, he says, "be professional at all times". Many organizations are not capitalizing on the power of blogging, but it is not too late. David says "Craft your corporate blogging policy now, understand the mechanics and know your tools". As in all of his stories, this one offers really solid advice.

Other stories about blogging at patrickWeb are here.

In yesterday's announcement of the new Zune media player and Zune Marketplace, Microsoft (and many press reports) glossed over a remarkable misfeature that should demonstrate once and for all how DRM and the DMCA harm legitimate customers.

Microsoft's Zune will not play protected Windows Media Audio and Video purchased or 'rented' from Napster 2.0, Rhapsody, Yahoo! Unlimited, Movielink, Cinemanow, or any other online media service. That's right -- the media that Microsoft promised would Play For Sure doesn't even play on Microsoft's own device. Buried in footnote 4 of its press release, Microsoft clearly states that 'Zune software can import audio files in unprotected WMA, MP3, AAC; photos in JPEG; and videos in WMV, MPEG-4, H.264' -- protected WMA and WMV (not to mention iTunes DRMed AAC) are conspicuously absent.

This is a stark example of DRM under the DMCA giving customers a raw deal. Buying DRMed media means you're locked into the limited array of devices that vendors say you can use. You have to rebuy your preexisting DRMed media collection if you want to use it on the Zune. And you'll have to do that over and over again whenever a new, incompatible device with innovative features blows existing players out of the water. Access to MP3s and non-DRMed formats creates the only bridge between these isolated islands of limited devices.

The real culprit here is the DMCA -- but for that bad law, customers could legally convert DRMed files into whatever format they want, and tech creators would be free to reverse engineer the DRM to create compatible devices. Even though those acts have traditionally been and still are non-infringing, the DMCA makes them illegal and stifles fair use, innovation, and competition.

May this be a lesson to those who mistakenly laud certain DRM as 'open' and offering customers 'freedom of choice' simply because it is widely-licensed. With DRM under the DMCA, nothing truly plays for sure, regardless of whether you're purchasing from Apple, Microsoft, or anyone else.

Take action now to support DMCA reform and to stop the government from mandating more DRM.

[Postscript: In an interview with Engadget, Microsoft Zune architect J Allard pointed out that Zune has sufficient video format support, in part because there's 'Lots of DVD ripping software out there that encodes to those formats, so the most popular formats out there, whether it's MPEG-4 or H.264, we'll support those.' Gee, he isn't suggesting that his business model benefits from customers using tools like DeCSS or Handbrake to evade the DRM on DVDs, right? Especially since Microsoft is furiously trying to squash the FairUse4WM tool, that would seem rather hypocritical.]

(Cross-posted at DeepLinks)

Thanks for all the nice feedback on the stories about the Business Leadership Forum in Rome. There are two final links that may be of interest. Chris Barger at IBM has posted the audio for the podcast about the demos, Internet technology, and healthcare. You can play it from here. Also, if you like the printed word, there is a single pdf that contains all the stories in one 23 page printable document. You can find it here.

Intro to Roman Rendezvous Stories
Index to Roman Rendezvous stories
Podcast
Transcript of podcast

David Burnett talks to the New York Times on what cameras he uses and why he mainly shoots digital now - he's another Canon 20D user.  The article is interesting, but the audio slideshow is much more interesting.  He explains that he uses a number of different cameras depending on the type of photo he's going for and on the slideshow there's a few examples.

I love my 20D, but it's not a camera that I can use all the time, it's just too big, so I also have a Canon SD500 which I've mentioned before.  I'll get different types of photos from each camera; I can't do the same things with the SD500 that I can do with the 20D, but I can take it places a 20D just isn't appropriate.  It's hard to be inconspicuous with a large SLR camera and buy the time I've tweaked the settings the moment is lost.  The SD500 I use for more spontaneous photos, I don't mess with the settings, just accept the defaults and let the camera deal with the situation and most of the time it does a great job, probably better than I could have done manually.  Take this as an example - that was shot at dawn directly into the rising sun with the SD500 and captured the scene exactly as I wanted it.  The 20D on the otherhand lets me get photos like this, which the SD500 wasn't able to manage (subjects lit entirely by candle light on a moving boat).  The SD500 also shoots video, a feature I never thought I'd use as I've always prefered still shots, but I found a few instances when video captured a scene much better than a still image could.  The 20D as you'd expect from an SLR doesn't capture video.  Different tools for different jobs.

The New York Times also has some tips on digital photography, nothing really new to me there, but it might be off interested to any just getting into digital.

Technology writer, Peter Svensson, wrote an interesting story called "Will video break the Internet?". From a technical point of view there are many factors to consider. If a large number of web "surfers" were using the Internet as their primary way to watch TV, there would be a problem. More capacity is clearly needed, especially as HD-TV becomes more prevalent. The pessimists -- and some telecommunications operators -- see rising fees to pay for the bandwidth expansion. Optimists know that various technologies such as multicasting, caching, digital video recorders, etc. are dramatically improving the Net's ability to deliver video content and in parallel the cost per unit of technology continues to decline. History would suggest the optimistic view is the right one.

During the 1996 Olympic Games in Atlanta there was a bomb blast. Native Atlanta ex-patriots living in Japan and Germany and other parts of the world wanted to get as much news coverage as possible about the status but had few choices (there were no blogs then). The Internet Technology team at IBM in Southbury, Connecticut was running a large web infrastructure for the Games at the time and one of the engineers, Andy Stanford-Clark, got the idea to "stream" a local Atlanta radio station over the Internet using an IBM technology called Bamba. It was a very successful project but only a handful of people could listen simultaneously due to the limitations of the technology and the Internet. Some people thought that if there were large numbers of listeners "audio would break the Internet". Today millions of people consider audio over the Net as commonplace. (Listening to crystal clear classical music from KUSC-FM in Los Angeles through my Sqeezebox as I write this). Based on the tens of millions of daily visitors to YouTube, it is clear that video has also become commonplace. Another leading indicator is what is happening on campus. A number of universities have decided to use the Internet to deliver cable TV to their dormitories.

One of the issues Mr. Svensson raised in his story is "net neutrality", a term that means different things to different people. The fear is that the really large telecommunications companies that provide parts of the "backbone" of the Internet may decide to not only raise fees but also to be discriminatory. In the extreme it would mean that Verizon would block access to Google because they made a deal with Yahoo! or visa versa. The telcos have never been successful in getting into the content business so a new angle for them might be to make deals with content providers that would make their video move through the Internet backbone at a higher priority in return for fees. These fears have gotten the attention of lawmakers who are now talking about legislation to insure net neutrality. Legislation is the worst possible way to address the issue.

What is really needed is more competition. In Japan, the Internet service available to consumers is significantly faster than in the U.S. and significantly less expensive. For example, Yahoo! Broadband offers 8 million bits per second for about $20 per month. Up to 100 million bits per second is available. What technical breakthrough have they had? None. The breakthrough was to separate the various infrastructure elements of Internet service and allow "Adam Smith's invisible hand" to go to work. More competition means higher speeds and lower prices. In the U.S. we have legions of lawyers and lobbyists at work doing their best to gain protections for themselves and to slow the spread of innovation such as municipal wireless and voice over IP. Will video break the Internet? No. The biggest threat to freedom of choice for content at competitive prices is a lack of competition.

Misguided or overly-prescriptive legislation can have unintended consequences. It can often fix one problem and create two new ones or add yet another layer of protectionism. Mike Nelson, former Director for Technology Policy at the Federal Communications Commission (and former colleague at IBM), says "a lack of competition which lets companies exert monopoly or duopoly power is probably the biggest damper on innovation". Not all legislation is bad. It is possible to use it to increase competition and decrease regulation, to fund e-government pilot projects, "connect the unconnected," or fund university education and research.


Other patrickWeb stories about Internet Technology
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I've had lots of questions recently and no time to really get answers and post them up here.  If I haven't answered you question it's because I don't know the answer and haven't had enough time to get to the bottom of it yet.

First of all I had a couple of questions on MSAS which I don't know that much about.

Can I tell which tuner is being used when a recording takes place using MSAS? No, you can not.  What you can do, which may or may not help is use OnTVRecordStateChange from a background add-in which will give you a GUID and you could track which was in use - this won't help if a tuner is being used for live TV though.  Here's a code snippet on how to use OnTVRecordStateChange:

void IAddInEntryPoint.Launch(AddInHost host)
{

host.Television.OnTVRecordStateChange += new Microsoft.MediaCenter.AddIn.TVRecordStateChangeDelegate(TvRecordStateChangedHandler);

...

}

public void TvRecordStateChangedHandler(object obj, Microsoft.MediaCenter.AddIn.TVRecordStateChangeArgs TVArgs) {

if (TVArgs.Started)

mcHost.HostControl.Dialog('Recording started on tuner ' + TVArgs.Tuner, 'TV Recording',1,10,false);

else if (TVArgs.Stopped)

mcHost.HostControl.Dialog('Recording stopped on tuner ' + TVArgs.Tuner, 'TV Recording',1,10,false);

}

Can I use remote desktop to connect to a Media Center PC? Yes.  You can even use Media Center, but it won't play video over a RDP connection

Can I use animated backgrounds in an HTML page? Not really a media center question, but I don't see why not, use an animated gif.

Could I create an add-in that played a selection of WAV files with a gap between them? Yes, using Playmedia and Playrate you could contstruct an addin to do this - waiting until the playrate was stopped, then wating however long you want before playing the next file.  You could also use More With This  to make this work with any folder of audio files.

Can I use ASP.NET for development?  Yes.  You can use any web technology that outputs HTML.

Can I use WinForms for development?  Yes, but if you're running as a .exe you won't have access to Media Center APIs.  If you're running as a .NET applet in a webpage you'll have access to the Media Center APIs from the HTML page and will have to communicate between the page and the .NET applet to use the Media Center APIs - non-trivial to do, but not hard.

One of the many innovations Sam Palmisano has spearheaded at IBM is the idea of reaching out to "alumni". The first initiative was a few years ago when he started a semi-annual reception for executives and former executives of the company. That was just the beginning and now the idea of reaching out has been opened up big time. The number of past and present IBMers is probably close to a million people. Establishing communications with such a huge base can be nothing but a good thing for the company.

When I left engineering school and joined IBM in 1967, it was common to look for a job at a company and expect to stay there your entire career. Nobody thinks that way anymore. If you tell someone you were with a company for decades, they might ask "what's the matter, couldn't you find any other jobs?". Another change is in the old days if someone left the company they were considered a traitor and barred from coming back. Today, there are many executives that left the company at some point, got some experience at one or more other companies, and then brought that experience back into IBM.

The Internet has enabled everything to be connected to everything, so setting up a blog to "connect" past, present, (and maybe future) IBMers to each other and with the company seems like a very good idea. The The first step was the Google Group, the logical step two is the new Greater IBM blog. Over time other forms of web technology such as wikis, audio and video podcasts, instant messaging, and various mobile technologies will likely enter the mix.

The possibilities are endless -- collaboration on projects, personal networking for jobs and deals, referrals to and from IBM, and social networking for the fun of it. I look forward to being part of this as it evolves. Upon e-tirement in 2001 with nearly four decades at IBM, I don't really feel like I left anyway! Feel free to visit patrickWeb. There are a number of categories that I have been writing about for more than ten years. Things related to IBM are at this site, I am sure I will be writing about and linking to the Greater IBM blog as will others. Cross linking will increase the overall "connectedness". That's what the web is all about. I am really proud that IBM is taking the blogosphere so seriously.

Greater IBM Blog
Greater IBM on Google Groups
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Students not interested in school-sanctioned music downloads: In 2003, colleges began signing exclusive deals with online music services to great fanfare. Nearly three years later, the schools are realizing what we've known all along.(Via Ars Technica.)

Here's the money quote in the original WSJ article:

There is also little consensus among administrators about how successful the services have been in eliminating piracy. Although some say complaints from the recording industry have dropped sharply, no one can tell if that's because fewer students are engaging in illegal file-sharing or if the industry simply doesn't want to go after schools that are spending money to combat the problem. "The RIAA's push to buy into these services strikes me as protection money. Buy in and we'll protect you from our lawsuits," says Kenneth C. Green, the Campus Computing Project's director.

The RIAA denies the charge. "We do sue students and send takedown notices to universities that have legal services all the time," says Mr. Sherman. Universities have a particular responsibility to teach students the value of intellectual property, he adds, because they are "probably the No. 1 creator of intellectual property." And he disputes the idea that the subscription services have fallen out of favor. The number of campuses that subscribe will increase "pretty significantly" in the fall, he says.

WSJ: Free, Legal and Ignored. The subhead says it all: Colleges Offer Music Downloads, But Their Students Just Say No; Too Many Strings Attached. The article is about the unsurprising-to-anyone-except-Napster miserable failure of subscription based music services to take hold in universities. Compared to the complicated barrage of restrictions on the music offered by Napster, the students come across as models of common sense:

• While Cornell's online music program, through Napster, gave him and other students free, legal downloads, the email introducing the service explained that students could keep their songs only until they graduated. "After I read that, I decided I didn't want to even try it," says Mr. Petrigh, who will be a senior in the fall...
• Purdue University officials say that lower-than-expected demand among its students stems in part from all the frustrating restrictions that accompany legal downloading. Students at the West Lafayette, Ind., school can play songs free on their laptops but have to pay to burn songs onto CDs or load them onto a digital music device.
• "People still want to have a music collection. Music listeners like owning their music, not renting," says Bill Goodwin, 21, who graduated in May from the University of Southern California in Los Angeles. USC decided last year that it was finished with Napster after fewer than 500 students signed up...

There’s also a telling quotation from the director of the Campus Computing Project, who says, “The RIAA’s push to buy into these services strikes me as protection money. Buy in and we’ll protect you from our lawsuits,” which is one of the kinder descriptions of the unfriendliness of the industry that I’ve read lately.

I’m still waiting for someone in the industry to wake up and understand that their path to profitability lies in supporting good music and making their rich back catalogs available, not in fighting the fans of music tooth and nail. Today, three years after the birth of the iTunes Music Store, there are still many albums and tracks that can’t be found anywhere online—some by major artists (just try tracking down any non-album Sting tracks from before the late 90s), some by minor artists on major labels (Annabouboula, anyone?), and some by great cultural figures (I’d gladly pay through the nose for access to e.e. cummings’s Six Nonlectures as digital files, or even on CD). Instead we get American Idol and Rock Star. What, no one ever told these guys that a steady diet of candy can kill you?

BTW, for a good counterexample, check out Verve’s deep catalog—including a bunch of rare Impulse! recordings—though they don’t quite get it right; they support both iTunes and Windows Media, but no DRM-free offerings. But at least they’re opening up their catalog.

I've always owned Canon cameras and was looking around for a new small digital camera and decided on the Canon SD500.  I haven't had a small camera for a few years - the last being a Canon S100 (the original digital Elph/Ixus) which I enjoyed using.  My goal with this camera is to be a companion to my digital SLR mainly for use when carrying the SLR isn't practical, so this is more of a backup camera.

First, the basics.  The SD500 is small.  It's about the size of a deck of cards.  Small doesn't mean featureless though, it has a resolution of 7.1 megapixels and a 3x optical zoom.  Storage is via an SD card.

What's in the box?  Just the basics that you would expect, a USB cable, battery and an A/V cable.  There isn't an included cases which is a shame as the camera looks like it could get scratched easily and it would be nice to have something to protect the large LCD on the back of the camera.  Canon do sell an accessory kit though which is highly recommended as it includes a case and a battery which can often be purchased for less than the cost of the battery.

Canon include a 32 megabyte SD card with the camera which will store just 9 photos at the highest resolution and quality. A 1 gigabyte card will hold about 360 images.

The camera is pretty easy to use with an intuitive menu system operated with the buttons on the back of the camera.  When turning the camera on you'll be greeted with an irritating noise from the internal speaker, thankfully this can easily be disabled in the customization menus, which also allow you to change the noise made when a photo is taken (a shutter sound is just fine thank you) and the background picture displayed when turning the camera on - not a feature I'd ever care about.  Startup time is good, the camera is ready to be used almost straight away, which wasn't the case for earlier models.  The LCD displays is large and bright and gives a good impression of the final output of a photo.

The camera has a 3x optical zoom and a digital zoom which much to my surprise was disabled by default on the camera.  I've never been a fan of digital zoom and it's nice to see Canon encouraging people not to use it by disabling it by default.  It's far better to zoom and crop on a computer than it is on the camera.

Picture quality is impressive so far.  I haven't taken many pictures yet, but I have no complaints with the output.  The camera supports USB2.0 so transfers to a computer are nice and fast - just as well with the size of the files produced.

There are a few features I want to also mention:

Stitch assist mode.  This is a great feature.  When activated the camera gives you the option of taking photos from left to right or right to left; after the first photo is taken the result is shown on the LCD display, but shrunk so you can frame your next shot against the previous shot. The camera does not attempt to stitch the photos together for you, but guides you so that you can see what you've taken so far and don't miss part of the panorama you are shooting. 

Scene assist mode.  There are a number of presets pre-programmed with general styles of photo such as 'night' 'portrait' etc.  The camera adjusts the settings automatically to be the best for that style of shot.  Useful for quick photos that you don't have time to manual configure settings.

That's it for my first thoughts; I'll post some more once I've used it a bit more. 

Well after owning my Dell 3100cn for a very very very long time, I've finally found out how to get rid of streaks that were running down the middle of the page on color prints.

Well today, I found an answer that immediately fixed the problem within about 2 minutes. I found a great article that shows that the culprit is bad design of the imaging drum inside the 3100cn. Here are the instructions on how to fix it: (This will void your warranty with Dell so DON'T DO THIS IF YOU DON'T WANT YOUR WARRANTY VOIDED. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT OCCURS FROM THESE STEPS:)

Well I am now very happy that my Dell 3100cn prints without any streaks. A little background will help you figure out why I'm so happy.

I got a Dell 3100cn printer a couple of years ago. I had a friend that had one and I loved the way it printed and everything about it, so I decided to get one of my own. After setting it up, I printed a few sheets and all of the color prints had streaks or lines that ran down the middle of the page at extremely regular intervals on every print. I called Dell and they shipped me a new printer drum. It didn't fix the problem. They had me ship the printer back and they sent me a used printer. (I was upset because I figured I'd get a new printer... but that is a different story.) This one wouldn't even fire up. It kept giving an error about temperature. They sent out a tech and he replaced some controller. It didn't fix the problem with the error message. So I sent that printer back to Dell.

Finally they sent me another printer that streaked again. I was fed up by then and found that if I printed enough pages the printer would "warm up" and the streaks would go away. So any time we wanted to print anything in color, we'd just print about 150 black and white pages of whatever and then print our color pages.

The final afternoon of the Business Leadership Forum focused on the big picture -- of both global political factors and technology. A panel included Karl-Heinz Grasser, Federal Minister of Finance for the Republic of Austria. He spoke about how governments can not only avoid being an obstacle to innovation and growth but also encourage competition thereby creating more jobs. The panel was bullish about how the information revolution -- ushered in by the microprocessor in the early 1970's and the Internet of the 1990's -- has led to an explosion of new products and new business models, However, there was a consensus that retaliation from poor economies and over-regulation by some countries could stymie the growth. 

Mario Monti, President of Bocconi University and commissioner in the European Union for ten years, was quite optimistic about the EU -- a market of 480 million people -- and said that the EU itself is an innovation. He said that Europe is much more like the U.S. than it was. It is now a single market, has a single currency, and has been expanding market reach around the world. The shortcoming is that Europe, unlike America, does not yet have a constitution. This results in an economic disadvantage because the European community can not make a decision for the total. The European economy is not innovating quickly enough and in fact some countries are protecting the past at the expense of the future. Mario says it is time for "naming and shaming" the laggards through peer reviews. Then he got more specific -- "Germany, France, and Italy are behind on liberalization of service markets and have resisted initiatives to increase competition". These three countries will have a negative impact on the Euro which in turn will hurt the rest of Europe. Mr. Monti's presentation was sobering but hopeful. He said the EU has a lot of good features, that it can protect intellectual property but also move against monopolies such as Microsoft. The key to get innovation going in Europe is for the EU to innovate itself by completing it's constitution.

Irving Wladawsky-Berger kicked off the final segment of the forum, which focused on the future. IBM supports Linux because it is a great operating system for computers. Irving introduced Linus Torvalds the developer of Linux which he published as a student in 1991. Don Tapscott, a widely acclaimed author, who invented the term "paradigm shift", then moderated the final panel which included Linus, Nick Donofrio, executive vice president for innovation and technology at IBM, and Ann Mettler, executive director and co-founder of The Lisbon Council. It was a wide-ranging discussion. Linus is an incredibly humble guy. He said he has no vision, just looks 5 cm ahead before each step, and loves to solve technical problems. Linux is successful, he says, because both the development and the decision making are distributed -- a "built-in meritocracy". Don asked why volunteers worked on Linux for no economic return. Linus said, "if you were all engineers, you would not be asking that question". Open source software is viable in most all software areas, with the only exception being niche markets which are too small to get adequate collaboration. "Open source will take over most all infrastructure".

Ann said there is a huge gap between businesses which are moving ahead rapidly and societies which feel left behind. The key problem is that the economy is 70% services but the regulations and governance are still based on an industrial model. She believes that government should learn how to innovate from businesses. "Politicians are clueless about the discussion of the past day and a half". She says that businesses need to share their leanings with society. The labor market in Europe is flat because companies do not want to hire and that is because the laws are so onerous. "You can hire but you can't fire". Labor reform is needed desperately.

Nick says' It' s all about change". IBM is doing a balancing act by supporting both open things and proprietary things. The company is generating a lot of patents but also giving away a lot of patents to move the ball forward in key markets such as healthcare and education. "The world can move ahead faster if the OS is Linux -- it is good enough and a "blow for freedom". A California venture capitalist asked about business ethics and Nick was very aggressive in his response saying it was not optional for companies to be totally and completely ethical in every respect. (Having been at IBM for 38 years, I can say I never ever had a  concern about ethics at the company). Nick summarized that anyone can innovate if they are willing to change. "If nothing changes, nothing changes". Sam wrapped up the conference by saying corporations need to be transparent. Their ultimate responsibility is to create value for the constituencies: stockholders, customers, employees. He walks the talk.  

Intro to Roman Rendezvous Stories
Index to Roman Rendezvous stories